Reserves or holds are on a first-come, first-served basis. The Library cannot guarantee any book will be available by a certain date. Once the item you have placed on reserve is in the Library, you will be notified by either telephone or email. The Library is not responsible if our message is not passed on to the person placing the request. Holds are kept at the specified pick-up Library for three days. On the fourth day, your hold is cancelled and the next person in line called.

Holds can be placed either in the Library or online.

In Person or over the telephone
If you are in the Library and need to place a reserve, ask anyone at the front desk to place the hold for you. If you are at home and don’t have access to a computer, just give us a call.

You can also place your reserve from any of our computers. Just follow the instructions for placing a reserve on online.

Online

• You will need to enter the Library Catalog from www.hcpl.info.
• Find the name of the book you are looking for and if it is checked out. Books with a status of “IN” cannot be reserved.
• Click on “Place Request”
• Enter the barcode on the back of your library card
• Enter your password, click “Log In” (Don’t have a password? Give us a call
  at 769-6337 or 351-9999)
• From the drop down menu, select which Branch you want the book delivered to
• Click “Submit Request”
• Don’t forget to “Log Off”

Why didn’t my reserve work:

• You may already have the book on reserve, please read on screen messages
• Movies and reference books cannot be reserved
• Your library card is blocked due to accumulated fines/fees of more than $10.00
• Library card has expired (library cards expire after one year; to renew, bring verification of current address to either Library location)